Frequently Asked Questions

What is MindForge and who is it built for?

MindForge is a jobsite platform designed to deliver digital orientations, urgent alerts, and ongoing jobsite messaging to frontline workers. It helps ensure critical information reaches everyone on site clearly, consistently, and in real time, not just through word of mouth or foremen.

How are general contractors using MindForge on their jobsites?

MindForge keeps the entire jobsite on the same page by putting all messages, orientations, and updates in one easy to access platform. It allows them to deliver consistent site orientations across all trades and subcontractors while keeping everyone informed throughout the project. Common use cases for job site alerts include safety alerts, weather stand downs, emergency notifications, schedule updates, site-wide announcements, and ongoing job site awareness. MindForge helps ensure that every worker receives the same information at the same time, which is especially critical on large, complex projects.

Do specialty contractors use MindForge to communicate with their employees?

Yes, specialty contractors commonly use MindForge to communicate directly with their own employees, including the frontline field workers. MindForge allows you to onboard your workforce, assign company-specific orientations, deliver toolbox talks, and send alerts to your crews without relying on foremen to relay information.

Employees can be organized by company team or project, making it easy to send targeted updates while maintaining visibility into message acknowledgements.

How quickly can MindForge be set up and started on a job site?

MindForge can be set up and running very quickly. Jobsites setup typically takes between 5 and 20 minutes, depending on how the job site is structured.

In as little as 5 minutes, an admin can create a project, add basic notes or contacts, and generate a QR code for worker onboarding. In about 20 minutes, admins can create subcontractor teams, assign orientations, and share QR codes across the site.

Once setup is complete, onboarding workers is simple. Workers scan a QR code, create their profile, and are automatically added to the project. Any required orientation is automatically assigned when they join, allowing crews to onboard at any point during the project without delays. This approach helps get workers into the field faster while maintaining consistent orientation delivery and complete digital records.

How is MindForge different from other digital orientation platforms?

Most digital orientation platforms are one-and-done. A worker completes orientation, signs off, and the system is rarely used again. While many general contractors strongly believe in conducting in-person orientations to set expectations, establish culture, and look workers in the eye, communication often stops once the worker leaves the trailer.

MindForge changes that. It allows job site and company leaders to continue communicating directly with workers throughout the project's life. Instead of relying solely on foremen to relay information, MindForge delivers alerts and updates directly from project leadership to the workforce, reducing message dilution and ensuring everyone hears the same information at the same time. As conditions change and risks evolve, MindForge keeps everyone informed, which is especially critical on large-scale projects such as healthcare, data centers, and FAA projects.

Is there any pushback from workers about adding an app to their personal phones?

Our customers tell us that pushback is very minimal. Customers do not force anyone to download the app since it is a personal choice. Customers also make it clear that all job site alerts, schedule changes, weather notifications, and important updates will be communicated through MindForge. Over time, workers come to see the value of receiving messages directly rather than relying on others to relay information. Adoption happens organically, and pushback represents a very small percentage of the workforce.

Won’t having my workers use MindForge on their cell phones distract them from their jobs?

It's not intended to be open all the time. Only when important messages are sent. Things like project updates, weather alerts, and logistic changes are typically quick to read, allowing crews to adjust accordingly and get back to work. For anyone worried about distracting their workers, we've seen clients who only send messages in the morning, during lunch, or after hours. That seems to work for them. But MindForge truly shines with those up-to-the-minute alerts and warnings that can happen when you least expect it.

Why do I need to reach all of the craft workers? My foreman will spread the word.

If your method works for you, that's great! Keep doing what you're doing. But think about this: instead of relaying info to a group of foremen and having them be responsible for dispersing it to everyone else, wouldn't it be more effective to instantly alert all workers at once? That way everyone is aware of the situation immediately and the message is consistent. Foremen can then spend their time fielding questions and getting people what they need as opposed to tracking down every single person.

How can I onboard subcontractors who don’t work for my organization?

Every group you create in MindForge comes with a unique join code (both a QR code and an 8 digit number). When a subcontractor walks onto the job, they can either scan the QR code or download the app and manually enter the join code number. This automatically adds them to the group and they get immediate access to past and future messages sent to that group. And no company email address is required. All workers can sign in with a personal email or phone number. In addition, anyone joining a group at the jobsite level (Jobsite or Jobsite Team) will not be added to your overall Employee List. But they will appear as a member of that Jobsite.

Can MindForge integrate with other software?

MindForge offers you the ability to import employees via CSV. Importing CSVs allows you to easily and quickly upload your employee data into the platform. Additionally, we designed MindForge to integrate with your other software systems and are working with a handful of partners to bring MindForge to more people. If there's an integration that would drastically improve your company's workflow, reach out to us and let us know.

What does MindForge cost?

Check out our pricing page to learn more about what MindForge costs. MindForge does not charge per user. Instead, we charge based on how many projects you're operating. A single jobsite is billed at our base price while rolling out across multiple jobsites will move you into our enterprise pricing plan.

What do I tell workers that don’t want to use an app?

We've seen customers who instantly fall in love with MindForge and others who struggle to get buy-in from their team. The main difference between these two is that one group of workers sees the value of the app and the others don't. If you explain the value (the "why") behind MindForge, it's easier for employees to wrap their heads around the new system. Do your workers hate being the last to know things? Is there a lot of confusion around schedule changes or delays? Do workers appreciate receiving detailed communication? Let them know MindForge will solve all of this. It's their direct line to everything that's happening on the jobsite. From there, all you need to do is back it up by regularly sending important information. It's as simple as that.

Can you assign training with MindForge?

Yes, but MindForge is not an LMS. Although MindForge is primarily a communication platform, it is possible to assign training content to your workers. All training can be completed on a mobile device or web browser. You can upload custom training content or purchase courses from our marketplace of over 450 courses. Our content tools allow you to upload videos, PDFs, and images. We do not currently support SCORM content.

What if my workers don’t want to use their personal phones?

Over ten thousand workers have downloaded the MindForge app onto their phones. Our clients have reported little pushback from the field about using personal mobile devices to download work-related mobile apps. We hear that once workers have the app and start receiving critical information, they are ultimately happy about it. That's because they're more aware of what's happening around them and feel empowered.

How do workers know they have a message?

We wanted to build MindForge like all the typical social media platforms. When you send a message, workers receive a notification (with a unique alert sound!). When they open the app, the message appears at the top of their Message Center. We also included a small red dot on the app icon if you have an unread message.

Does the worker need a company email address to access MindForge?

No. They only need a mobile phone number or any regular email address.

Does MindForge replace my project management software?

No. MindForge is not intended to replace project management software. We’ve built MindForge to work alongside project management software, by providing a tool to communicate project updates and changes to everyone on site. MindForge is a communication and training tool first and foremost. It currently has no functionality for keeping track of project timelines, tasks, resources, and budgets.

Does MindForge replace my Safety Management System?

No. MindForge is an excellent complement to the Safety Management software you use to gather safety-related information from the field and track safety compliance. MindForge provides a means to act on the data you collect with your Safety Management System.

We use Microsoft Teams. Why would I use MindForge?

Any worker you want to include in your Microsoft Teams communications will require a company-issued email address, costing you about $13 per month. If that works for you, stick with Teams. But MindForge allows you to onboard unlimited users for one annual fee. Check out our pricing page to learn more.

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Orientations and Alerts That Keep Your Whole Jobsite Connected

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Orientations and Alerts That Keep Your Whole Jobsite Connected

Trusted by 70,000 workersnationwide and counting

"We wanted to skip the middleman and get to the back row directly - the people installing the work didn’t always have all the information."

What's new in the industry

"All In Together" Only Works If Your Crew Can Actually Tell You What They See

The Language Barrier Impacting Jobsite Communication: Is It Time for Contractors to Make a Change?

Bridging the Generational Gap: How Modern Communication Unites Today’s Jobsite

Field Tested. Worker Approved.

Auto Assign Orientation Videos

Auto Translation

Attach Files to Alerts

Add Workers with QR Codes

Track Who Views Alerts

Team Message Threads

Customer Stories

“I can talk to one individual. I can talk to the entire job site. I can talk to the whole company.”

Easy to Use. Built for the Field.

Assign Orientation

Send Alerts

Track Engagement

Frequently Asked Questions

Have more questions?

Trusted by 70,000 workers
nationwide and counting

^{"We wanted to skip the middleman and get to the back row directly - the people installing the work didn’t always have all the information."}